News

3CX is not a Free Communications Tool. Here’s why.

The communications market is awash with free solutions. Others are offered at exorbitant prices. Yet at both ends of the spectrum, it’s doubtful that anyone anticipated the COVID-19 outbreak and the impact it has had on demand for remote communication tools around the world. Many businesses who were ill-equipped for remote work have had to make a snap decision and choose a communications solution in the midst of panic. The immediacy of the change left little time for research. As a...

May 19, 20203CX, PBXRead more...

Remember Phone Calls? Not All Meetings Require Video

Video conferencing is everywhere these days. There are the 1-2-1s with your line manager, the team meetings and the customer meetings. Not to mention the after-work drinks and family video calls once you are done for the day. Following the COVID-19 pandemic, we’re video calling more than ever and to be frank, many of us are starting to find it rather exhausting. And with good reason! A video call is actually more intense than a face to face meeting as we...

May 18, 20203CX, PBXRead more...

Think Like a Hacker! Protect Your PBX – Part 1: Recon

The modern Internet landscape can be a landmine for the uninitiated. In order to keep an internet-facing PBX secure and on-line, you need to be aware of the security implications, and be able to manage them. This series of security-related articles will assist you in increasing the security and protection level of your PBX. The same principles and guidelines can be applied to any other system or network that you manage. In part 1, we address the activity of reconnaissance (recon) and...

May 14, 20203CX, PBXRead more...

See Your Colleagues, Hear Your Colleagues with the New iOS App

With all this social distancing, are you starting to miss seeing your colleagues, even the ones you don’t get along with so much? Having to work from home does not mean having to miss out on up-front and personal meetings. The brand new 3CX iOS App (Beta in TestFlight) has you covered. Take calls, chat and have face-to-face video meetings while at home.

Your Next Generation Visual Communicator

At a time like this, you can’t solely rely...

May 13, 20203CX, PBXRead more...

YES! Time for Chit Chat with the New iOS App

Quarantine has you stuck indoors, in your PJs and don’t fancy talking much? It’s not surprising you would rather chat than have to video or voice call colleagues or clients. The new 3CX iOS App has you covered, with a multitude of chat features and options to message your teammates, groups, and web visitors. Keep up with your conversations without being tied to your PC. Move around and get chatting from the kitchen, sofa, or bathroom!

Make it Fun with Rich...

May 7, 20203CX, PBXRead more...

Never Miss a $! Enable Telesales with 3CX CFD

There was not a better time than now to launch the 3CX new CFD Project which enables companies to take orders over the phone and increase sales during the lockdown. By combining your 3CX PBX with this sample project you can create your own telephone ordering channel, with CRM, database, and TTS (Text To Speech) integration. Try this new application to complement your existing e-Commerce channel and get a completely automated virtual sales team that can work 24/7 in any language. Bienvenue dans notre...

May 6, 20203CX, PBXRead more...

Video, Chat and Call! New 3CX Android App with Improved Connectivity and Stability

Out now, the new release for the 3CX Android App improves connectivity, adds multi-file sharing, and facilitates contact management. Install or upgrade to the new version and speak, chat, and hold video calls for a complete communication experience. Great improvements have also been made on the App’s stability, with a number of usability and bug fixes.

Always Connected

The new App now also uses Tunnel together with the Web Service to initiate/receive calls. In the unlikely event that the Web Service is...

May 6, 20203CX, PBXRead more...

New iOS Beta with Voicemail Indicator & Improvements

Another iOS App Beta with UI updates and fixes propels the app closer to release! The latest Beta builds on user-friendliness with a new voicemail indicator, new recent call icons, and more refreshed UI elements and fixes. Make sure you join the Beta testing team so you don’t miss out on these and many more upcoming new features. You just need an Apple device running iOS v13.2+ and your PBX to be on the latest v16 Update 5 to start testing!

You’ve...

May 4, 20203CX, PBXRead more...

Easier, Faster, and Lighter! 3CX WebMeeting Now with More Control & Better Usability

WebMeeting’s usability and user-friendliness have shot up to new heights, improving remote working conditions just when you need it most! This latest update to the WebMeeting client restores order and control with an improved UI to facilitate multi-person meetings, as well as re-engineering moderation controls for better meeting management. It is now even easier to join a conference on an iOS device and we’ve made significant updates to the CPU and bandwidth utilization to make WebMeeting more lightweight on your...

April 30, 20203CX, PBXRead more...