News

911 What’s Your Emergency? V16 Update 5 Alpha Responds with Emergency Number Options

3CX Update 5 Alpha is the first response to the upcoming emergency service rules in the US and the EU. The changes ensure emergency response centers automatically receive critical information for calls made to emergency numbers. To assist you on the way to full compliance, Update 5 Alpha introduces new Emergency Number options. More info below on how to use these options and be more prepared for emergency incidents.

New Emergency Number Options

To configure the new Emergency Number options, go...

February 14, 2020UncategorizedRead more...

How can new VOIP resellers differentiate when adopting UCaaS?

So you’ve decided to add a UCaaS offer to your existing MSP/ISP portfolio? Great! The market value of UC is expected to exceed $96bn by 2023 so there’s never been a better time to take a piece of the pie. Just be wary of the traps those who went before you fell into. Namely, pitching the new solution like a commodity rather than focusing on the value you can bring alongside. The former results in a discounting battle between resellers...

February 12, 2020UncategorizedRead more...

Storage Buckets, Browser Extensions and 911 with 3CX Update 5 Alpha

3CX Update 5 Alpha includes a bucket load of features! Store your backups and archived recordings in Google Storage Buckets. Improve compliance with US Emergency Service Rules, with 3CX’s new emergency number options. Manage calls directly from your desktop, with the 3CX Chrome Extension now available for Edge (Chromium). Read on for more features and improvements.

Put Google Storage on Your Bucket List

Update 5 Alpha now adds Google Storage Buckets to the supported options for storing backups and archiving recordings....

February 11, 2020UncategorizedRead more...

Eliminate Downtime with the New 3CX SBC High Availability Clustering

Introducing a sneak preview of the new 3CX Session Border Controller (SBC) High Availability (HA) Clustering solution, that ensures IP phones’ uninterrupted connection to the PBX. The 3CX SBC is used to create a secure tunnel to connect remote IP phones to your PBX. With the SBC HA Clustering solution, we have eliminated the risk of a faulty SBC node severing communications with a remote office. What’s more, it does this without any intervention by the administrator. If a single SBC host goes...

February 6, 2020UncategorizedRead more...

CallCabinet Partners with CloudCo to Deliver Call Recording as a Service for Hosted and On-Premise Users

CallCabinet, a leader in Cloud-based call recording, quality assurance, and AI analytics has further expanded its reach into the Enterprise and Service Provider space. Partnering with CloudCo, CallCabinet will deliver its award-winning Atmos Call Recording as a Service to CloudCo and 888VoIP customers. The partnership incorporates the entire suite of Atmos’ network platform, offering service providers and global enterprises unparalleled compliance recording, quality assurance, and voice analytics in a simple, monthly, pay-as-you-go service. Atmos brings CloudCo customers a reduced total cost...

July 16, 2019UncategorizedRead more...
Understanding SD-WAN and Edgewater's Solution for the SMB - CloudCo Partner

Understanding SD-WAN and Edgewater’s Solution for the SMB

Software-defined wide area network solutions, commonly referred to as SD-WAN, are exploding. Enterprises began expressing specific concerns and needs for networking, which could only be met by this technology. In turn, SD-WAN growth has been monumental and sources predict that SD-WAN infrastructure and service revenue will reach over $8 billion in sales by the year 2021. As businesses begin to deploy 3rd platform technologies to achieve digital transformation and public cloud-based SaaS continually increases, we will see SD-WAN rise...

August 15, 2018EdgewaterRead more...

Edgewater Networks’ New Trade Up to SD-WAN Program

Edgewater Networks, the market leader in Network Edge Orchestration, recently announced its new Trade Up to SD-WAN program, which will enable partners to upgrade their existing EdgeMarc Intelligent Edges to the new SD-WAN capable devices. This program allows partners to continue providing both security and service assurance to their customers in conjunction with an expansion in functionality, including SD-WAN traffic shaping and optimization capabilities.

The Trade-Up to SD-WAN Program

Interest in SD-WAN has been on the rise, and it is imperative...

May 24, 2018EdgewaterRead more...