News

CallCabinet Launches Atmos@Home: UCaaS Call Recording & AI-powered Speech Analytics From Home

CallCabinet, a leading global provider of affordable Cloud-native call recording and AI solutions today announced Atmos@Home, a new, innovative offering providing advanced UCaaS call recording, quality management, and AI-powered speech analytics empowering global organizations to maintain productivity, compliance, and service levels in a work-from-home environment. Atmos@Home is custom-designed to provide Cisco Jabber, MS Teams, and Genesys Cloud users instant UCaaS recording and is easily installed across an entire organization via our enterprise installation script. Atmos@Home offers organizations the ability to effectively...

April 20, 2020CallCabinetRead more...

3CX V16 Update 5 Release Candidate

The Release Candidate (RC) of v16 Update 5, is available for download. The RC adds some important fixes for call recordings and WebMeeting connectivity among others. The final release is fast approaching, so get the RC now and start preparing.

What’s in the RC

While getting ready for production-level status, the Update 5 RC delivers important fixes for: Call Recordings – Fixed issue with recordings for picked up calls.WebMeeting Connectivity – Connections to the WebMeeting cloud platform are more reliable with an updated bitrate...

April 17, 20203CX, PBXRead more...

PCI compliance for customer data, are you doing it right?

PCI DSS compliance has been a part of your business practices since 2004 (or whenever you opened your doors after then). That is unless your business doesn’t take customer credit cards. Any time your customer shares a primary access number (PAN) from a bank or credit card, you’re on the hook to follow a list of compliance laws. It’s your company’s responsibility to see that a PAN’s journey ends with you. Thing is, PANs like to reproduce themselves. How? Well, the customer spoke...

April 14, 2020CallCabinetRead more...

Coronavirus Chronicles: Resellers Face Sudden Rise in Remote Working

Give customers the tools they need with a tried and tested solution from 3CX.

The recent outbreak of Covid-19 has highlighted the importance of contingency planning in the workplace. The ability to work remotely is no longer a nice-to-have but rather a must-have component of any business communications strategy, providing the flexibility and connection required to stay on top amidst unexpected challenges. Corona spreading across the globe has resulted in the largest remote working exercise in history, with organizations like Twitter,...

March 10, 20203CXRead more...

Work Remotely with WebRTC and 3CX. Cost-free web conferencing and more!

As thousands of employees across the globe connect remotely to their place of employment every day, the recent outbreak of the Covid-19 Coronavirus has highlighted the importance of these working capabilities. Meanwhile, businesses lacking such software have been put in a sticky situation, unable to allow employees into the office and unable to allow them to work productively from home. Left scrambling to find a remote working solution, companies may find themselves forking out more cash so that they can keep...

March 6, 20203CXRead more...

What to Consider when Selecting an Appliance for your PBX

Selecting a dedicated device to run your PBX is not always a straightforward process. Your PBX usage has to be planned, forecasted and then translated into machine specifications before clicking the “Add to cart” button. This post gives you all the information you may need to simplify this task, always keeping in mind your specific project requirements and restrictions.

Maximize Number Crunching

The processor is the brains of your system. Ideally, you should select a CPU that strikes the right balance...

March 4, 20203CX, PBXRead more...

3CX iOS App Gets All-New Swift Make-over

3CX iOS has been rewritten in Swift completely from scratch! Why Swift? As the new programming language for developing iOS applications, it’s easy to read and maintain, contains cleaner syntax, and as the name implies, it’s FAST! This coupled with increased security and the ability to reconnect, makes the 3CX iOS App a must-have.

Full Speed Ahead with Swift

The new 3CX iOS App not only uses Swift as the programming language, it also uses Swift UI for the user interface....

March 1, 20203CXRead more...

Update 5 Alpha 2: Revs up Performance to Satisfy Ramp-up Service Demands

Update 5 Alpha 2 improves performance, stability, and compatibility with the updated .net core 3.1 platform used in Update 5. This results in greater control of the start-up period, with 3CX now able to accelerate its response time and service greater call center service loads. This second Alpha version also fully supports E911 Emergency Service Rules by reinforcing its emergency number options with an override to the Caller ID and emergency policy names. Please keep in mind that due to the 

February 28, 2020UncategorizedRead more...

5 FREE Marketing Tools to Boost Sales and Engagement

Digital marketing in the 21st century can be tough. After all, the average person now has an attention span of just 8 seconds, so we’re officially less focused than goldfish. In fact – you’d be dropping off right now if it wasn’t for the image below! Here are a few more jaw-droppers for my fellow marketers: 27 million pieces of content are shared on social media every day55% of all website views are now 15 seconds or less78% of people who reach...

February 25, 2020UncategorizedRead more...
3cx and G-Suite

Employees Get 3CX Android App Auto-installed via G Suite

Take advantage of the built-in app management tools in G Suite to easily deploy the 3CX Android app to users’ personal or company-owned mobile phones. Any device configured with a company email address will automatically download and install the latest 3CX Android app, ready for provisioning. If using a BYOD scheme you can easily separate between work-related and personal apps and data. Follow these steps to have the 3CX Android app on your users’ phones in...

February 24, 2020UncategorizedRead more...