CallCabinet Launches [email protected]: UCaaS Call Recording & AI-powered Speech Analytics From HomeMike Evanisko
CallCabinet, a leading global provider of affordable Cloud-native call recording and AI solutions today announced [email protected], a new, innovative offering providing advanced UCaaS call recording, quality management, and AI-powered speech analytics empowering global organizations to maintain productivity, compliance, and service levels in a work-from-home environment.
[email protected] is custom-designed to provide Cisco Jabber, MS Teams, and Genesys Cloud users instant UCaaS recording and is easily installed across an entire organization via our enterprise installation script. [email protected] offers organizations the ability to effectively scale compliance UCaaS recording and analytics to a growing remote-based workforce with a single network-to-network connection in minutes.
“In recent weeks, many of our customers have turned to us needing to quickly transition to a remote-based workforce. Their key concerns were infrastructure shift, maintaining call compliance, and disruption of their customer experience,” stated CallCabinet CEO, Ryan Kahan. “[email protected] speaks to every one of those needs and many more. And as a desktop-deployed solution that requires no UC platform or server integration, [email protected] quickly builds a work-from-home service network with little IT involvement”.
CallCabinet’s [email protected] platform automatically or manually records remote users from any location with unlimited throughput between their UCaaS/Contact Center platforms and the Atmos network. The [email protected] desktop client is configured in minutes and requires no additional resources or plugins to work within your network, eliminating points of failure. [email protected] easily integrates into your UCaaS network to support any hosting configuration you’re using, including on-premise, carrier-hosted, and Cloud PBX deployments.
“CallCabinet is committed to providing businesses of any size a rapid transition to a remote-based infrastructure that ensures business continuity, security, compliance and managing the customer experience,” stated Ron Romanchik, CallCabinet Chief Revenue Officer. “Our custom-developed applications deploy in minutes and adhere to all global regulatory compliance standards ensuring your customer’s data and your business is protected.”
To learn more about CallCabinet’s [email protected] call recording and analytics platform and how it works for carriers, resellers, and end-users alike, schedule a free demo today by calling CloudCo Partner at 855-715-8505.