Tag - 3cx

YES! Time for Chit Chat with the New iOS App

Quarantine has you stuck indoors, in your PJs and don’t fancy talking much? It’s not surprising you would rather chat than have to video or voice call colleagues or clients. The new 3CX iOS App has you covered, with a multitude of chat features and options to message your teammates, groups, and web visitors. Keep up with your conversations without being tied to your PC. Move around and get chatting from the kitchen, sofa, or bathroom! Make it Fun with Rich Chat Conversations Get...

Never Miss a $! Enable Telesales with 3CX CFD

There was not a better time than now to launch the 3CX new CFD Project which enables companies to take orders over the phone and increase sales during the lockdown. By combining your 3CX PBX with this sample project you can create your own telephone ordering channel, with CRM, database, and TTS (Text To Speech) integration. Try this new application to complement your existing e-Commerce channel and get a completely automated virtual sales team that can work 24/7 in any language. Bienvenue dans notre télé-boutique! Welcome back! Today’s Specials...

Video, Chat and Call! New 3CX Android App with Improved Connectivity and Stability

Out now, the new release for the 3CX Android App improves connectivity, adds multi-file sharing, and facilitates contact management. Install or upgrade to the new version and speak, chat, and hold video calls for a complete communication experience. Great improvements have also been made on the App’s stability, with a number of usability and bug fixes. Always Connected The new App now also uses Tunnel together with the Web Service to initiate/receive calls. In the unlikely event that the Web Service is not accessible,...

New iOS Beta with Voicemail Indicator & Improvements

Another iOS App Beta with UI updates and fixes propels the app closer to release! The latest Beta builds on user-friendliness with a new voicemail indicator, new recent call icons, and more refreshed UI elements and fixes. Make sure you join the Beta testing team so you don’t miss out on these and many more upcoming new features. You just need an Apple device running iOS v13.2+ and your PBX to be on the latest v16 Update 5 to start testing! You’ve Got Voicemail! The latest...

Easier, Faster, and Lighter! 3CX WebMeeting Now with More Control & Better Usability

WebMeeting’s usability and user-friendliness have shot up to new heights, improving remote working conditions just when you need it most! This latest update to the WebMeeting client restores order and control with an improved UI to facilitate multi-person meetings, as well as re-engineering moderation controls for better meeting management. It is now even easier to join a conference on an iOS device and we’ve made significant updates to the CPU and bandwidth utilization to make WebMeeting more lightweight on your...

Resellers: Virtual call centers are on the rise, are you ready to pitch one?

Virtual call centers are becoming increasingly popular as employers look to lower overheads, increase flexibility, and take advantage of labor pools overseas. In this two-part series, we’ll discuss the benefits of making the switch and explore how to discuss 3CX’s virtual call center solution with your clients. What are virtual call centers? Virtual call centers have much in common with their traditional counterparts, with one key difference; employees are spread out across a number of geographic locations. The agents use a cloud...

Get a Sneak-peak of New Features. Join the 3CX iOS Beta Program

New, improved, and exciting features keep coming out with our back-to-back iOS Beta App releases. To be able to keep up the good work we need to continue to receive your feedback on our beta releases to advance the new App to its production-ready target. Get to Experience it First! If you haven’t joined the iOS Beta testing team, do it now and get first-hand experience of video calls, conferencing, enhanced chat options, and more. You just need to be on the...

3CX Offers Businesses a Lifeline with Free Video Conferencing Solution

Unlimited hosts, no duration limit and up to 4X the web participants added free, to help companies during COVID-19 LONDON, UK, 24 APRIL 2020 – 3CX, developer of the award-winning business communications solution, has announced the expansion of its video conferencing feature to include more participants at no extra cost. This latest iteration of their COVID-19 offer will give new and existing 3CX users up to 100, 250, or 500 web conferencing seats free for the next 3 months. The free video conferencing offer...

V16 Update 5 Supercharges Remote Working with New iOS App Supporting Video

3CX v16 Update 5 breaks work-related boundaries, allowing businesses to transition seamlessly to remote-working at a time when needed most. Create your own remote working environment with 3CX’s bundled apps for Android and iOS, supporting video calling for face-to-face communication. This coupled with new e911 options and Google Chrome extension makes v16 Update 5 the ideal business communications solution to quarantine with. The clock is ticking: Upgrade now if your PBX is currently: Οn v15.5, reaching EoL (End of Life) status with no more updates or support. Read our hands-on guide to...

3CX V16 Update 5 Release Candidate

The Release Candidate (RC) of v16 Update 5, is available for download. The RC adds some important fixes for call recordings and WebMeeting connectivity among others. The final release is fast approaching, so get the RC now and start preparing. What’s in the RC While getting ready for production-level status, the Update 5 RC delivers important fixes for: Call Recordings – Fixed issue with recordings for picked up calls.WebMeeting Connectivity – Connections to the WebMeeting cloud platform are more reliable with an updated bitrate setting...