Tag - voip

Live Chat and VoIP: Taking your Ecommerce to the Next Level

Amongst internet users, there are around 2 billion digital buyers in the world, which is more than 50% of total internet users. The trend of online buying and selling will only continue to rise, with everything now just a click away. Long gone are the times where it was necessary to travel miles away to buy something you need. Electronic commerce or ecommerce has dramatically changed the way businesses operate, broadening their ability to reach areas that used to be hard...

March 30, 20213CX, PBX, UncategorizedRead more...

3CX Use Cases: Unified Communications in Healthcare

A unified communications solution combines various channels in one platform for effective communication between health professionals and patients, no matter where they are. With voice, video and chat all combined and managed with advanced contact center features, the right communications solution can increase efficiency, grow patient numbers and cut overheads. What’s more, it enables doctors, nurses and other healthcare professionals to provide assistance to the most vulnerable members of society. So let’s take a look at this use...

August 12, 20203CX, PBXRead more...