5 Essential Features for Your Virtual Contact Center
Over the past few weeks, we’ve introduced you to virtual contact centers and explored the benefits they provide to customers. For part three of the series, let’s take a look at the 5 3CX features that will elevate your clients’ virtual call center to the next level. 1. The 3CX Web Client: Your Virtual Contact Center Hub The beauty of virtual contact centers is that agents can work from wherever they are, with very little setup time required when transitioning from the office to working remotely....