Tag - call forwarding

Change Your Forwarding Rules in Just a Few Clicks

If it’s true that flexibility is one of the key aspects of intelligence, then 3CX is certainly the smartest PBX on the market! What often escapes technicians is the user’s point of view: we think of how to make the PBX safer, how to effectively manage the flow of incoming calls, and how to define the outbound rules. However, what if an employee, specifically one who is less familiar with new technologies, is unexpectedly unavailable? What happens then? In the best case...