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How Ribbon Direct Connect Routing Can Help Maintain Your Customer Base

As businesses start to get back into the office and solidify their work-from-home plans, one thing hasn’t changed: the almost 300 million users (and growing!) using Teams. Microsoft Teams has become one of the most-used Unified Communications (UC) Platforms on the globe. Many of your customers are now looking for ways to integrate their existing communication systems with Teams to make and receive calls, effectively turning Teams into their phone system. They may look to an MS calling plan or Operator...

June 17, 2022RibbonRead more...

Five Ways Containerized eSBCs Optimize Teams, Zoom & Other Cloud Communications Deployments

Enterprises are using Unified Communications as a Service (UCaaS) solutions like Microsoft Teams and Zoom, and Contact Center as a Service Solutions (CCaaS) like Five9 and Genesys to improve communications, simplify operations, and accelerate IT agility. As the COVID-19 outbreak clearly demonstrated, UCaaS and CCaaS solutions are ideal for delivering enterprise communications services to remote workers, mobile users, and small/home offices. Cloud-based communications and collaboration solutions have helped companies survive, and even thrive, throughout the pandemic. UCaaS and CCaaS platforms change...

April 23, 2021RibbonRead more...

The 5G Fork in the Road for Network Transport (And Which Path to Take)

The hype of 5G is ushering in the potential for drastic network change and is driving service providers to prepare for the future. Today’s networks provide ubiquitous all-purpose IP connectivity to support all services. 5G, by definition, supports three major service classes: enhanced mobile broadband (eMBB), ultra-reliable and low latency communications (uRLLC), and mass machine-type communications (mMTC) and must have the ability to provide configurable levels of isolation between each service transported. The question facing mobile network operators (MNOs) is, what...

March 31, 2021RibbonRead more...